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Shipping & Returns

Shipping Policy

Shipping Methods

 

Orders are typically processed within 2 weeks , and delivery can take 3-7 business days, depending on your location since our products are custom made.

 

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of the products in your order, as well as your location. You can view the shipping costs at checkout before finalising your purchase.

 

Free Shipping

Shipping is free all over India.

 

International Shipping

We currently offer shipping within the USA,AUSTRALIA AND CANADA . International shipping rates and delivery times may differ from domestic orders. Please review shipping options and rates during the checkout process.

You can DM us on Instagram @popnmellow in case you require international shipping to any other location apart from above listed countries . Pop N mellow is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery. Please note that tracking information may take up to 24 hours to become available after shipment.

 

Lost or Delayed Shipments

While we make every effort to ensure timely and accurate deliveries, occasional delays or lost shipments may occur. In the event of a lost package or significant delay, please email us at popnmellow@gmail.com.

 

Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for items shipped to incorrectly provided addresses.

 

Shipping Restrictions

We comply with all applicable laws and regulations regarding shipping. Some products may have restrictions on where they can be shipped. Please review the product page and check local laws to ensure compliance.

Contact Information

If you have any questions or need assistance with your order, please feel free to email us at popnmellow@gmail.com.

Return & Exchange Policy

At Pop N Mellow , we value your satisfaction with our products. However, we regret to inform you that we do not accept exchanges. Once a purchase is made, it is considered final, and we do not offer exchanges for any reason.

 

Eligibility for Returns

we do not accept returns since every product is “made to order” and is checked with utmost care before shipping.

 

Contact Information

If you still have any questions or need assistance with a return, please feel free to email us at popnmellow@gmail.com

 

Changes to this Policy

We reserve the right to modify or update this exchange policy at any time. Please check this page regularly for any updates.

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